it's been awhile.
i just need some space, from everyone.

let me reiterate this for the very last time, my job is not easy. yes, i agree that all i have to do is answer calls for 11.5hours. but it's not mere calls, too often the initial phone call is just the beginning of what would become a protracted and frustrating series of events. As a matter of fact, the customer will probably use his/her entire repertoire of curse words to illustrate the level of frustration being felt.

do you think you can handle that? everything is easier said than done. this job not only requires critical decision making, the main demand is patience. to top all that, after you've ended the call, it's disheartening to see there's 40 more customers waiting on the line. i always have this great fear while awaiting for a call to come in, will the next caller be a mild mannered customer or a fire spitting swearing machine?

but before you could be judgmental of my entries, i need to clarify that im not complaining. i just need people to put themselves in my shoes. most deals with papers and bosses. but i deal with papers, customers (with fluctuating moods) and not forgetting bosses too. yes, every job is hard, but im just human. i feel stretched and it has brought up to my attention that this job is slowly depriving me of a proper life.

please understand if i say i desperately want to leave.

as the saying goes, "it's always greener on the other side".
posted by B Junior @ 12:08:00 PM